Subject: Re: Process refund in BENEFIT
From: "Zeeshan Mohammad(TCS)" <[email-masked]>
To: Mohmed Ghadiyali <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Prachi Sharma <[email-masked]>, Escalations Dxbteam <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Tue, 4 Apr 2023 08:23:21 +0000

Dear Mohmed,

Please find below benefit pay details and screenshot below.

Please help to process

Refund Amount BHD- 7.9

Received Time                                   Terminal ID             Brand ID        Authorization Code                      Action                          Currency Code                   Trans. Amount                    Result Code                            Host Response                    Mer. TrackID                            TranId                          Ref. Id                        ECI     IP Address                      UDF1                    UDF2
3/17/2023 6:31  '677950 'BENEFIT        '019745 1 - Purchase    '048    '7.9    'CAPTURED       '00     '7820180403     '202307611959401        '307613974192   '7      '77.69.157.158  '8363916c-63db-4453-bf3a-5226bb444fca   'BENEFIT

Thanks & Regards,
Zeeshan

________________________________
From: Nikhil Bishnoi <[email-masked]>
Sent: Friday, March 31, 2023 7:39 PM
To: Zeeshan Mohammad(TCS) <[email-masked]>
Cc: Manish Kumar <[email-masked]>; Apoorv Joshi <[email-masked]>; Prachi Sharma <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Process refund in BENEFIT

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Hi Zeeshan,

Kindly assist with the below query. Thank you for your help.

Regards,
Nikhil.
________________________________
From: "Prachi Sharma" <[email-masked]>
To: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>
Cc: "Apoorv Joshi" <[email-masked]>
Sent: Wednesday, 29 March, 2023 13:22:36
Subject: Process refund in BENEFIT

Hi Team,

Please assist us with this.

Problem Statement: My credit Removed, Process refund in BENEFIT

Order id: 7820180403

Order date: 17-03-2023

Refund amount: BHD 7.9

Payment method: BENEFIT

Issue description: The customer wants the refund to be processed to his card (BENEFIT), My Credit is removed, please transfer the amount to the BENEFIT.

Thanks for your help!

Thank You,
Prachi Sharma

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