Subject: Re: UAE and KSA Hybris not working properly
From: Vijayakumar Illuri <[email-masked]>
To: malek.hosan <[email-masked]>, Jessie Caparas <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, Sreejith Sreekumar <[email-masked]>, Pratheesh Gopi <[email-masked]>, LMD Infra Support <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Mohd. Elbadri" <[email-masked]>, deeksha <[email-masked]>, Manjunath Yadav <[email-masked]>, LMD Production Support <[email-masked]>, Mohamed Mahmoud <[email-masked]>, Lakshmi Basavaraj <
Date: Mon, 3 Apr 2023 06:49:34 +0000

Hello Team,

We are doing hybris restart on KSA as users are unable to create tickets.

Many Thanks,
Vijay

From: Malek Al. Hosan <[email-masked]>
Date: Sunday, 2 April 2023 at 1:10 PM
To: Jessie Caparas <[email-masked]>, Vijayakumar Illuri <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, Sreejith Sreekumar <[email-masked]>, Pratheesh Gopi <[email-masked]>, LMD Infra Support <[email-masked]>, Escalations Dxbteam <[email-masked]>, Lakshmi <[email-masked]>, Mohd. Elbadri <[email-masked]>, deeksha <[email-masked]>, Manjunath Yadav <[email-masked]>, LMD Production Support <[email-masked]>, Linu Lakshmanan <[email-masked]>, Mohamed Mahmoud <[email-masked]>
Subject: Re: UAE and KSA Hybris not working properly
Some people who received this message don't often get email from [email-masked]. Learn why this is important<https://aka.ms/LearnAboutSenderIdentification>

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Hi Team.

Both are working fine now.

Thanks&Regards.
Malek.
________________________________
From: "Manish Kumar" <[email-masked]>
To: "Jessie Caparas" <[email-masked]>, "vijayakumar illuri" <[email-masked]>
Cc: "Nikhil Bishnoi" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Sreejith Sreekumar" <[email-masked]>, "Pratheesh Gopi" <[email-masked]>, "LMD Infra Support" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Lakshmi" <[email-masked]>, "Mohd. Elbadri" <[email-masked]>, "Deeksha" <[email-masked]>, "Manjunath Yadav" <[email-masked]>, "LMD Production Support" <[email-masked]>, "Linu Lakshmanan" <[email-masked]>, "Mohamed Mahmoud" <[email-masked]>, "Malek" <[email-masked]>
Sent: Sunday, April 2, 2023 8:42:58 AM
Subject: UAE and KSA Hybris not working properly

Hi Team,

Kindly assist as UAE & KSA hybris are not working. Please find attached the screenshot for the same.

Thank you for your help.

Regards,

________________________________
From: "jessie caparas" <[email-masked]>
To: "Nikhil Bishnoi" <[email-masked]>, "vijayakumar illuri" <[email-masked]>
Cc: "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Sreejith Sreekumar" <[email-masked]>, "Pratheesh Gopi" <[email-masked]>, "LMD Infra Support" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Lakshmi" <[email-masked]>, "Mohamed Mahmoud" <[email-masked]>, "Linu Lakshmanan" <[email-masked]>, "Mohd. Elbadri" <[email-masked]>, "deeksha" <[email-masked]>, "Manjunath Yadav" <[email-masked]>, "LMD Production Support" <[email-masked]>
Sent: Wednesday, March 29, 2023 12:53:56 PM
Subject: RE: UAE Hybris not working properly

Hi @Nikhil Bishnoi<mailto:[email-masked]>

CS Cockpit is just getting restarted – it should be up soon.

[A picture containing text, clipart    Description automatically generated]

Jessie Caparas
Team Leader
+971 4 5172087
Landmark Group HQ, Marina, Dubai, UAE.
www.landmark.digital<http://www.landmark.digital/>

From: Nikhil Bishnoi <[email-masked]>
Sent: Wednesday, March 29, 2023 11:19 AM
To: Vijayakumar Illuri <[email-masked]>
Cc: Manish Kumar <[email-masked]>; Apoorv Joshi <[email-masked]>; Sreejith Sreekumar <[email-masked]>; Pratheesh Gopi <[email-masked]>; LMD Infra Support <[email-masked]>; Escalations Dxbteam <[email-masked]>; Lakshmi <[email-masked]>; Jessie Caparas <[email-masked]>; Mohamed Mahmoud <[email-masked]>; Linu Lakshmanan <[email-masked]>; Elbadri <[email-masked]>; deeksha <[email-masked]>; Manjunath Yadav <[email-masked]>; LMD Production Support <[email-masked]>
Subject: UAE Hybris not working properly

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Team,

Kindly assist as UAE hybris is not working. The system is just showing processing..

Thank you for your help.

Regards,
Nikhil.
________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "vijayakumar illuri" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "sreejith sreekumar" <[email-masked]<mailto:[email-masked]>>, "Pratheesh Gopi" <[email-masked]<mailto:[email-masked]>>, "LMD Infra Support" <[email-masked]<mailto:[email-masked]>>, "Escalations Dxbteam" <[email-masked]<mailto:[email-masked]>>, "Lakshmi" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Mohamed Mahmoud" <[email-masked]<mailto:[email-masked]>>, "Linu Lakshmanan" <[email-masked]<mailto:[email-masked]>>, "Elbadri" <[email-masked]<mailto:[email-masked]>>, "deeksha" <[email-masked]<mailto:[email-masked]>>, "Manjunath Yadav" <[email-masked]<mailto:[email-masked]>>, "LMD Production Support" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 23 March, 2023 09:46:44
Subject: Re: UAE Hybris not working properly

Hi Vijay,

Both the hybris are working fine, now. Thank you.

Regards,
Nikhil.
________________________________
From: "vijayakumar illuri" <[email-masked]<mailto:[email-masked]>>
To: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "sreejith sreekumar" <[email-masked]<mailto:[email-masked]>>, "Pratheesh Gopi" <[email-masked]<mailto:[email-masked]>>, "LMD Infra Support" <[email-masked]<mailto:[email-masked]>>, "Escalations Dxbteam" <[email-masked]<mailto:[email-masked]>>, "Lakshmi" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Mohamed Mahmoud" <[email-masked]<mailto:[email-masked]>>, "Linu Lakshmanan" <[email-masked]<mailto:[email-masked]>>, "Elbadri" <[email-masked]<mailto:[email-masked]>>, "deeksha" <[email-masked]<mailto:[email-masked]>>, "Manjunath Yadav" <[email-masked]<mailto:[email-masked]>>, "LMD Production Support" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 23 March, 2023 08:49:23
Subject: Re: UAE Hybris not working properly

Hello Nikhil,

We have a new code release on Hybris today morning. KSA and UAE hybris are loading fine after the deployment. Can you please check and confirm.

Many Thanks,
Vijay

From: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 23 March 2023 at 7:43 AM
To: Vijayakumar Illuri <[email-masked]<mailto:[email-masked]>>
Cc: Manish Kumar <[email-masked]<mailto:[email-masked]>>, Apoorv Joshi <[email-masked]<mailto:[email-masked]>>, Sreejith Sreekumar <[email-masked]<mailto:[email-masked]>>, Pratheesh Gopi <[email-masked]<mailto:[email-masked]>>, LMD Infra Support <[email-masked]<mailto:[email-masked]>>, Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>, Lakshmi <[email-masked]<mailto:[email-masked]>>, Jessie Caparas <[email-masked]<mailto:[email-masked]>>, Mohamed Mahmoud <[email-masked]<mailto:[email-masked]>>, Linu Lakshmanan <[email-masked]<mailto:[email-masked]>>, Elbadri <[email-masked]<mailto:[email-masked]>>, deeksha <[email-masked]<mailto:[email-masked]>>, Manjunath Yadav <[email-masked]<mailto:[email-masked]>>, LMD Production Support <[email-masked]<mailto:[email-masked]>>
Subject: Re: UAE Hybris not working properly

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Team,

Kindly assist as UAE & KSA hybris are not working. Please find attached the screenshot for the same.

Thank you for your help.

Regards,
Nikhil.
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com