Subject: Re: Process refund in Omannet - 1707722663
From: Nikhil Bishnoi <[email-masked]>
To: Ansari Mustak <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Prachi Sharma <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Fri, 31 Mar 2023 08:29:07 -0700 (MST)

Hi Ansari, 

Kindly assist with the below request. PFA screenshot for Jira confirmation. 

Thank you for your help. 

Regards, 
Nikhil. 

From: "Prachi Sharma" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 31 March, 2023 13:23:58 
Subject: Process refund in Omannet 

Hi Team, 

Please assist us with this. 

Problem Statement: My credit Removed, Process refund in Omannet 

Order id: 1707722663 

Order date: Dec 28, 2022 

Refund amount: 7.7 OMR 

Payment method: Omannet 

Issue description: The customer wants the refund to be processed to his card (Omannet), My Credit is removed, please transfer the amount to the Omannet. 

Thanks for your help! 

Prachi Sharma