Subject: RE: Cx is complaining about the deduction - 1719001893
From: Ansari Mustak <[email-masked]>
To: Nikhil Bishnoi <[email-masked]>, Akramullah Khan <[email-masked]>
Cc: Venkatesh Krishnaswamy <[email-masked]>, Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Mohammad Khalid <[email-masked]>, Riyas Muhammad <[email-masked]>
Date: Thu, 30 Mar 2023 13:04:33 +0000

Dear All,

Refunded.

Thanks and Regards,
Mustak Ansari – 96440010

From: Nikhil Bishnoi <[email-masked]>
Sent: Thursday, March 30, 2023 11:36 AM
To: Akramullah Khan <[email-masked]>
Cc: Venkatesh Krishnaswamy <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Mohammad Khalid <[email-masked]>; Riyas Muhammad <[email-masked]>; Ansari Mustak <[email-masked]>
Subject: Re: Cx is complaining about the deduction - 1719001893

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Akramullah,

Kindly assist us with an update. Thank you for your help.

Regards,
Nikhil.
________________________________
From: "Akramullah Khan" <[email-masked]<mailto:[email-masked]>>
To: "Venkatesh Krishnaswamy" <[email-masked]<mailto:[email-masked]>>
Cc: "Escalations Dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Mohammad Khalid" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Riyas Muhammad" <[email-masked]<mailto:[email-masked]>>, "Ansari Mustak" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 26 March, 2023 12:56:50
Subject: RE: Cx is complaining about the deduction - 1719001893

@Venkatesh Krishnaswamy<mailto:[email-masked]>,

Please check any amount is credit in our account and refund the same.

Ticket  :- 06312015 created for the same.

Akram Ullah Khan
Executive - MIS
Landmark Group Oman
Mobile CUG No : +968-94495050
Direct Lan No    : +968-22085943
Oasis Mall, Al Khuwair, Madinat Qaboos Street.

Public
From: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, March 25, 2023 3:22 PM
To: Akramullah Khan <[email-masked]<mailto:[email-masked]>>; Riyas Muhammad <[email-masked]<mailto:[email-masked]>>; Ansari Mustak <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Mohammad Khalid <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Cx is complaining about the deduction - 1719001893

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Team,

Kindly assist with the below query. The order was cancelled On Validation.

Thank you for your help.

Regards,
Nikhil.
________________________________
From: "Samradh Chauhan" <[email-masked]<mailto:[email-masked]>>
To: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 23 March, 2023 21:30:48
Subject: Cx is complaining about the deduction

Hi Team,

Order ID: 1719001893
Customer name: ZUBAIR KHAN
Reference ID: POS23071097PXMWDX

Cx has complained that the order was not successfully placed but the amount was deducted of OMR4.40 as per the hybris it is on validation cancel.

Kindly check if the payment is captured by us kindly refund the amount as soon as a possible.

Regards,
Samradh

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com