Subject: Re: Ministry complaint
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Amina Haris <[email-masked]>, Nisha Balakrishna <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Taskin Shaikh <[email-masked]>
Date: Thu, 30 Mar 2023 04:18:55 -0700 (MST)

Hi Jessie, 

Just to confirm these are 2 vouchers that needs to be shared with customer with the same end date as well as value? 

Regards, 
Apoorv 

From: "Jessie Caparas" <[email-masked]> 
To: "Amina Haris" <[email-masked]>, "Nisha Balakrishna" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Cc: "Taskin Shaikh" <[email-masked]> 
Sent: Thursday, March 30, 2023 3:14:48 PM 
Subject: RE: Ministry complaint 

[ mailto:[email-masked] | @Apoorv Joshi ] [ mailto:[email-masked] | 
@Manish Kumar ] [ mailto:[email-masked] | 
@Nikhil Bishnoi ] 

Please email this compensation to the customer. 

Jessie Caparas 

Team Leader 

+971 4 5172087 

Landmark Group HQ, Marina, Dubai, UAE. 

[ http://www.landmark.digital/ | www.landmark.digital ] 

From: Amina Haris <[email-masked]> 
Sent: Thursday, March 30, 2023 1:08 PM 
To: Nisha Balakrishna <[email-masked]>; Jessie Caparas <[email-masked]> 
Cc: Taskin Shaikh <[email-masked]> 
Subject: RE: Ministry complaint 

Dear Team, 

The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything must be changed. 

Code: 099-93CF-HWG8-4ZHZ-HC 

099-943H-7EPS-9F8X-8G 

|Start Date: 30.03.2023 00:00:00| End Date: 30.06.2023 23:59:59 

Type: Serial Voucher| Concept: CP | Territory: QAT | Checkout Site: N/A 

Value: 50 QAR | Minimum Threshold Value: 51 QAR | Maximum Discount: N/A | Combinable with other vouchers: TRUE 

Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1 

Categories included/excluded: N/A | Brands included: N/A | Device Restriction: N/A | First Time User Restriction 

Kind Regards 

Amina Haris 

From: Nisha Balakrishna < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, March 30, 2023 12:18 PM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Amina Haris < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Taskin Shaikh < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Ministry complaint 

[ mailto:[email-masked] | @Amina Haris ] fyi 

Regards, 

Nisha Balakrishna 

Senior Ecommerce Content Merchandiser 

Landmark Group 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Date: Thursday, March 30, 2023 at 12:16 PM 
To: Nisha Balakrishna < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Taskin Shaikh < [ mailto:[email-masked] | [email-masked] ] > 
Subject: FW: Ministry complaint 

Hi [ mailto:[email-masked] | 
@Nisha Balakrishna ] 

Need your help to issue a 2 CP compensation vouchers worth QAR 50 each with a validity of 3 months and threshold of QAR 51. 

Jessie Caparas 

Team Leader 

+971 4 5172087 

Landmark Group HQ, Marina, Dubai, UAE. 

[ http://www.landmark.digital/ | www.landmark.digital ] 

From: Prathamesh Kudalkar < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, March 30, 2023 12:14 PM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Mustehsan Siddiqui < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Taha Mostafa < [ mailto:[email-masked] | [email-masked] ] >; Sooraj Sudevan < [ mailto:[email-masked] | [email-masked] ] >; Shubham Chintalwar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Ministry complaint 

Hi [ mailto:[email-masked] | 
@Jessie ] , 

We need to issue 2 vouchers of 50 QAR as a compensation. 

Thanks, 

Prathamesh 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, March 30, 2023 12:10 PM 
To: Prathamesh Kudalkar < [ mailto:[email-masked] | [email-masked] ] >; Mustehsan Siddiqui < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Taha Mostafa < [ mailto:[email-masked] | [email-masked] ] >; Sooraj Sudevan < [ mailto:[email-masked] | [email-masked] ] >; Shubham Chintalwar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Ministry complaint 
Importance: High 

Hi [ mailto:[email-masked] | 
@Prathamesh Kudalkar ] 

These orders has just been placed today and are in progressed. 

Do you need us to issue a QAR 50 voucher as a compensation for this ministry complaint? 

Is it 50 in total or 50 for each order? 

Jessie Caparas 

Team Leader 

+971 4 5172087 

Landmark Group HQ, Marina, Dubai, UAE. 

[ http://www.landmark.digital/ | www.landmark.digital ] 

From: Prathamesh Kudalkar < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, March 30, 2023 11:50 AM 
To: Mustehsan Siddiqui < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Taha Mostafa < [ mailto:[email-masked] | [email-masked] ] >; Sooraj Sudevan < [ mailto:[email-masked] | [email-masked] ] >; Shubham Chintalwar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Ministry complaint 

Hi [ mailto:[email-masked] | 
@Mustehsan ] , [ mailto:[email-masked] | 
@Jessie ] , 

Please process a goodwill refund for following orders at the earliest (50 QAR per order). 

Thanks, 

Prathamesh 

From: Sooraj Sudevan < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, March 30, 2023 11:47 AM 
To: Shubham Chintalwar < [ mailto:[email-masked] | [email-masked] ] >; Prathamesh Kudalkar < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Taha Mostafa < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Ministry complaint 

Dear [ mailto:[email-masked] | 
@Shubham ] 

Customer has placed 2 orders of above QAR 300, Kindly do the needful. 

Order: 4723010825- QAR 308.39 

4723013467- QAR 300 

Best regards 

Sooraj Sudevan 

50736602 

From: Shubham Chintalwar < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, March 29, 2023 2:37 PM 
To: Sooraj Sudevan < [ mailto:[email-masked] | [email-masked] ] >; Prathamesh Kudalkar < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Taha Mostafa < [ mailto:[email-masked] | [email-masked] ] > 
Subject: FW: Ministry complaint 

Dear Sooraj, 

Ask Customer to place the order above QAR 300 and share order number. 

[ mailto:[email-masked] | @Prathamesh Kudalkar ] – Kindly Approve for Goodwill refund (QAR50/ order) against these order. 

Regards, 

Shubham Chintalwar 

+974 77963576 

From: Shubham Chintalwar 
Sent: Wednesday, March 29, 2023 2:26 PM 
To: Prathamesh Kudalkar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: FW: Ministry complaint 

Hi, 

CP50 GV is on all products. We faced one ministry complaint. 

Kindly activate for all products. 

Regards, 

Shubham Chintalwar 

+974 77963576 

From: Taha Mostafa < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, March 29, 2023 2:02 PM 
To: Shubham Chintalwar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Ministry complaint 

Dear Shubam 

As discussed pl check this complaint filed in ministry. She complained against the Qr.50 code GV as per the ministry permission. Call and close immediately and update me 

Rgs 

Taha 

55455921 
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