Subject: With reference to multiple D-Sats on same ticket
From: Manish Kumar <[email-masked]>
To: Mohd Imran <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, deeksha <[email-masked]>
Date: Mon, 27 Mar 2023 09:27:23 -0700 (MST)

Hi Imran, 

Please let us know if we can close the cases after resonding on it where we have already got a survey from the customer to avoid multiple D-sats on the same case. 

Also kindly note that we have noticed majority of D-sats we are getting on the below issues. 

Delivery of wrong item, Damaged/incomplete item, On validation cancelled and Nil pick/partial cancellation. 

Looking forward for your suggestion on the same. 

Thank you for your help. 

Regards, 
Manish