Subject: RE: Drop Payment
From: Mohmed Ghadiyali <[email-masked]>
To: Manish Kumar <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Khalid <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Zeeshan Mohammad(TCS)" <[email-masked]>, Malik Ismail <[email-masked]>
Date: Thu, 23 Mar 2023 08:37:54 +0000

Hi @Manish Kumar<mailto:[email-masked]>

Please provide the order details to search the transaction

Regards,

Mohmed Ghadiyali

From: Manish Kumar <[email-masked]>
Sent: Thursday, March 23, 2023 11:24 AM
To: Mohmed Ghadiyali <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohammad Khalid <[email-masked]>; Escalations Dxbteam <[email-masked]>; Zeeshan Mohammad(TCS) <[email-masked]>; Malik Ismail <[email-masked]>
Subject: Re: Drop Payment

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Dear Mohmed,

Kindly help on the below request.
Thank you for your help.

Regards,
Manish
________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Zeeshan Mohammad, TCS" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Mohammad Khalid" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Mohmed Ghadiyali" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 21, 2023 9:43:05 PM
Subject: Re: Drop Payment

Dear Team,

Kindly check nd help us to validate the below deduction.

Thank you for your help.

Regards,
Manish

________________________________
From: "Mohammad Khalid" <[email-masked]<mailto:[email-masked]>>
To: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 21, 2023 9:41:22 PM
Subject: Drop Payment

Hi Team,

Problem Statement: Amount has been deducted however order not placed

Deduction Date : Mar 12, 2023
Authentication code:085671
Payment Method : BENEFIT
Amount : BHD 21.70
cx's Name: Eman Aljowair
cx's Email: [email-masked]<mailto:[email-masked]>

Assistance Required: Customer had ordered on 3/12/23 1:01 PM and the amount BHD 21.70 has been deducted from the cx's account.

Kindly resolve the issue asap.

Regards,
Mohammad Khalid

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