Subject: New Activity [#5835144] Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 18 Mar 2023 10:41:03 +0000

Hi Nikhil Bishnoi,

Reena kumari has responded to a ticket you are watching

Ticket 

https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5835144#5835144 

Returns 

Requester 

cristina  [email-masked]

    Agent Response 

Hi Cristina,  Thank you for contacting Centrepoint.  ​   We see that you want to exchange the dress which you ordered from our website due to the damaged issue.   ​   Please know that in order to exchange the item, you can return your product to a Centrepoint store, and use your cash refund or Credit Note to buy similar or new product right away.     However, please know that the price of the item may vary in store because of promotional offers running on website. So, you might have to pay the difference of the item you pick and the credit note.     Wrap your returns in their original shipping packaging and bring it along with your invoice to any Centrepoint store in the UAE.    For online, we would recommend that you first return the shoes and then order a new one.  ​  We thank you for your understanding and cooperation. ​  Feel free to get in touch with us for further assistance.  Thank You,  Centrepoint Support Team

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