Subject: Fwd: Need call back - 8417355608
From: Nikhil Bishnoi <[email-masked]>
To: Saeed Khawaldeh <[email-masked]>, Mario Hisham <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Mohammad Khalid <[email-masked]>
Date: Mon, 13 Mar 2023 21:02:10 -0700 (MST)

Hi Team, 

Kindly arrange a call back as per below request. Thank you for your help. 

Regards, 
Nikhil. 

From: "MOHAMMED ALMUSTAFA" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Tuesday, 7 March, 2023 14:25:01 
Subject: Need call back 

Hi team, 

Problem statement: Wrong Item delivered. 

Order ID: 8417355608 
Item ID: 164642054 - Textured Slip-On Snockers with Pull Tab Detail 

customer name: Omar abdulaziz 

customer contact number: +96566420631 

The has received a wrong color but he is asking for replacement only not return. 

She is very upset that the order has been returned. 

Best regards