Subject: Fwd: Drop Payment - 7817889614
From: Nikhil Bishnoi <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Mohammad Khalid <[email-masked]>
Date: Mon, 13 Mar 2023 01:19:13 -0700 (MST)

Hi Team, 

Kindly assist us with the below query. Thank you for your help. 

Regards, 
Nikhil. 

From: "Mohammad Khalid" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 12 March, 2023 13:48:50 
Subject: Drop Payment 

Hi Team, 

Problem Statement: Amount deducted 2 times order placed only against one deduction. 

Deduction Date : March 06, 2023 
Authentication code: 489673 
Card No: last four digits : 6960 
Amount : 25.580 BHD 
cx's Name: Sathya Shree 
cx's Email: [email-masked] 
Order id : 7817889614 
Assistance Required: Cx is reporting that the amount of 25.580 BHD has been deducted 2 times but order placed only against one deduction. 

PFA and kindly check to resolve the issue asap. 

Regards, 
Mohammad Khalid