Subject: call back - Contact number: +96596077731
From: Nikhil Bishnoi <[email-masked]>
To: Saeed Khawaldeh <[email-masked]>, Mario Hisham <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Mohammad Khalid <[email-masked]>
Date: Sun, 12 Mar 2023 07:33:17 -0700 (MST)

Hi Team, 

Kindly arrange a call back for this customer. 

Customer Name: Faris abdulaziz 
Contact number: +96596077731 

With reference to the below order as per the delivery team the below address was updated however cx has reported that he has not received the delivery and requesting for a call back. 

Problem statement - As per Hybris order is delivered on 18th Feb 2023 but cx has not received. 

Order Number: 8413891737 
Order Created: 2/9/2022 

The cx is requesting to deliver this order on the below address, we request you to kindly check if if is possible to deliver the order on the below address. 

New Address: Block 6, street 41, house 7, Messila area, Hawally, KW 

Regards, 
Nikhil