Subject: Ticket Assigned - Conversation with Umm Hammoodi&amp;Hannus❤️?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 22 Feb 2023 05:27:50 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Umm Hammoodi&amp;Hannus❤️? Umm Hammoodi&Hannus❤️?                    Hi           08:56 AM, 22nd Feb                     Umm Hammoodi&Hannus❤️?                    I am having 3orders           08:57 AM, 22nd Feb                   Md                   Dear cutomer, Good morning, Thank you for contacting us. My name is Mohamed I will be happy to help you!           09:06 AM, 22nd Feb                   Nikhil                   Good Afternoon Soumiya! Thank you for contacting Centrepoint. My name is Nikhil. How may i assist you today?           09:07 AM, 22nd Feb                     Umm Hammoodi&Hannus❤️?                    I have 3 orders           09:08 AM, 22nd Feb                     Umm Hammoodi&Hannus❤️?                    All together it's worth 210dhs           09:08 AM, 22nd Feb                     Umm Hammoodi&Hannus❤️?                    So can you please provide me home delivery?           09:09 AM, 22nd Feb                     Umm Hammoodi&Hannus❤️?                             09:09 AM, 22nd Feb                     Umm Hammoodi&Hannus❤️?                    These are my orders           09:10 AM, 22nd Feb                   Nikhil                   We sincerely apologize but all the 3 orders are placed for Store Pick Up and we are sorry to inform you that we can't change the delivery option once the order has been placed.           09:11 AM, 22nd Feb                     Umm Hammoodi&Hannus❤️?                    But           09:11 AM, 22nd Feb                     Umm Hammoodi&Hannus❤️?                    Please change           09:12 AM, 22nd Feb                   Nikhil                   We would request you to please visit the store and collect all the 3 orders at the same time, after you receive the notification for all the 3 orders.           09:12 AM, 22nd Feb                     Umm Hammoodi&Hannus❤️?                    That I know           09:12 AM, 22nd Feb                     Umm Hammoodi&Hannus❤️?                    But please help me to get           09:12 AM, 22nd Feb                   Nikhil                   Also, we would like to inform you that all order ids are treated as separate orders and we can't club them together.           09:13 AM, 22nd Feb                   Nikhil                   Is there anything else we may assist you with?           09:13 AM, 22nd Feb                     Umm Hammoodi&Hannus❤️?                    Home delivery           09:13 AM, 22nd Feb                   Nikhil                   We can understand that you are looking for your orders to be delivered to your home, but since all the 3 orders were placed for store pick up, we will not be able to change the mode of delivery.           09:21 AM, 22nd Feb                   Nikhil                   In case you don't wish to collect them from the store, then the orders will be cancelled automatically if not collected with in 14 days of the 'Ready for Pick Up' notification.           09:21 AM, 22nd Feb                   Nikhil                   You can place a new order now, for all the items together and place it for Home Delivery.           09:22 AM, 22nd Feb                   Nikhil                   Is there anything else we may assist you with?           09:22 AM, 22nd Feb                   Nikhil                   It was a pleasure to assist you.Thank you for shopping with Centrepoint Have a wonderful day.           09:26 AM, 22nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5741385