Subject: Fwd: Amount Deducted (9414419934)
From: Nikhil Bishnoi <[email-masked]>
To: Escalations Dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Reena Kumari <[email-masked]>
Date: Thu, 16 Feb 2023 21:35:53 -0700 (MST)

Hi Team, 

The cx is complaining that his My Credits were deducted of AED 30.00 & AED 10.00 was deducted from his bank account under the Order ID 9414419934, but we are unable to open this in Hybris. 

Kindly check and assist. Thank you for your help. 

Regards, 
Nikhil. 

From: "Reena Kumari" <[email-masked]> 
To: "Nikhil Bishnoi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 16 February, 2023 16:07:29 
Subject: Amount Deducted (9414419934) 

Hi Team, 

Customer is saying that the amount of AED 30 from my credit and AED 10 from the credit card has been deducted from his account for the order number 9414419934.The order id is not reflecting on the hybris. 

Kindly check and do needful. 

Regards, 
Reena