Subject: Drop Payment
From: Mohammad Khalid <[email-masked]>
To: Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Sun, 12 Feb 2023 05:23:35 -0700 (MST)

Hi Team, 

Problem Statement: Amount has been deducted however order was ON_VALIDATION_CANCELLED. 

Deduction Date : Jan 1, 2023 
iLa bank transaction no. 300152148898 
bank transactions received no. 917569 
Amount : 13.96 BHD 
cx's Name: Mariam Khalifa 
cx's Email: [email-masked] 
Assistance Required: Customer had placed and ordered on Jan 01, 2023 but order was ON_VALIDATION_CANCELLED and the amount 13.96 BHD has been deducted from the cx's account. 

Kindly check and do the needful to resolve the issue asap. 

Regards, 
Mohammad Khalid