Subject: RE: Re-process the refund to Benefit - 7812027781
From: Mohmed Ghadiyali <[email-masked]>
To: Ajith Palakandy <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Ziena Saeed <[email-masked]>, Nikhil Bishnoi <[email-masked]>, "Zeeshan Mohammad(TCS)" <[email-masked]>
Date: Sun, 12 Feb 2023 07:58:23 +0000

Hi @Ajith Palakandy<mailto:[email-masked]>

Please approve

Regards,

Mohmed Ghadiyali

From: Zeeshan Mohammad(TCS) <[email-masked]>
Sent: Friday, February 10, 2023 5:47 PM
To: Mohmed Ghadiyali <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Ziena Saeed <[email-masked]>; Nikhil Bishnoi <[email-masked]>
Subject: Re: Re-process the refund to Benefit - 7812027781

Dear Mohmed,

Please find below benefit pay details and screenshot below.

Please help to process

Refund Amount BHD- 17.37

Received Time
Terminal ID
Brand ID
Authorization Code
Action
Currency Code
Trans. Amount
 Result Code
Host Response
 Mer. TrackID
 TranId
 Ref. Id
ECI
IP Address
UDF1
UDF2
1/26/2023 3:59
'677950
'BENEFIT
'813934
1 - Purchase
'048
'17.37
'CAPTURED
'00
'7812027781
'202302652625111
'302652714623
'7
'89.148.12.84
'30ab58b3-5066-438a-b36a-7ddc6b512e6d
'BENEFIT

Thanks & Regards,
Zeeshan

________________________________
From: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, February 9, 2023 1:09 PM
To: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Ziena Saeed <[email-masked]<mailto:[email-masked]>>
Subject: Re-process the refund to Benefit - 7812027781

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Dear Team,

Problem Statement: Refund follow Up
Order ID: 7812027781
Refund Amount: 18.8 BHD
Assistance Required: Process The Refund To The Customer Account

As per Jira the amount in the customer's my credit has been removed. We kindly ask you to process the refund to the customer account as he paid with BENEFIT.

Thanks & Regards,
Nikhil.
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