Subject: Re: Double deduction against order id - 9412217815
From: Manish Kumar <[email-masked]>
To: malik ismail <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Wed, 8 Feb 2023 06:31:36 -0700 (MST)

Dear Malik, 

Kindly assist us on the below request. 

Thank you for your help. 

Regards, 
Manish 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Friday, February 3, 2023 8:02:08 PM 
Subject: Double deduction against order id - 9412217815 

Hi Team, 

Please assist us with this double deduction complaint. 

Order id: 9412217815 
Order date: Jan 27, 2023 
Total amount: AED117.00 
Payment method: APPLE_PAY 
Authorization code/number: 741919 

Issue description: The customer said that the amount has been deducted twice, so please check and advise. 

Thanks for your help! 

Regards, 
Nikhil.