Subject: FW: Amount deducted: Order ID: 1711396488
From: Akramullah Khan <[email-masked]>
To: Riyas Muhammad <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Ansari Mustak <[email-masked]>
Date: Tue, 7 Feb 2023 12:26:12 +0000

@Riyas Muhammad<mailto:[email-masked]>

Can you please check Order Credit status

Hybris Status : ON_VALIDATION_CANCELLED

Akram Ullah Khan
Executive - MIS
Landmark Group Oman
Mobile CUG No : +968-94495050
Direct Lan No    : +968-22085943
Oasis Mall, Al Khuwair, Madinat Qaboos Street.

Public
From: Nikhil Bishnoi <[email-masked]>
Sent: Friday, February 3, 2023 6:05 PM
To: Ansari Mustak <[email-masked]>; Akramullah Khan <[email-masked]>; Riyas Muhammad <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>
Subject: Re: Amount deducted: Order ID: 1711396488

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Team,

Kindly assist us to get an update. Thank you for your help.

Regards,
Nikhil.
________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Ansari Mustak" <[email-masked]<mailto:[email-masked]>>
Cc: "Akramullah Khan" <[email-masked]<mailto:[email-masked]>>, "Escalations Dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 29 January, 2023 14:06:18
Subject: Amount deducted: Order ID: 1711396488

Dear Team,

The customer has arealdy contacted his bank and they are asking for ARN, Kindly assist us with the same.

Problem Statement: Deduction against On Validation Canceled Order
Order ID: 1711396488
Deducted Amount: OMR3.25

Payment Mode: Omannet
Assistance Required: Refund the Amount

The customer placed orders which have not been processed successfully and as per him the amount has been deducted

Thank & Regards,
Manish

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com