Subject: Re: transfer 7805725332
From: Nikhil Bishnoi <[email-masked]>
To: Mohmed Ghadiyali <[email-masked]>, "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: Ajith Palakandy <[email-masked]>, Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Elbadri <[email-masked]>
Date: Mon, 6 Feb 2023 23:21:00 -0700 (MST)

Hi Team, 

Kindly assist us to get an update, Thank you for your help. 

Regards, 
Nikhil. 

From: "Mohmed Ghadiyali" <[email-masked]> 
To: "Ajith Palakandy" <[email-masked]> 
Cc: "Escalations Dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Elbadri" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Zeeshan Mohammad, TCS" <[email-masked]> 
Sent: Thursday, 2 February, 2023 12:45:17 
Subject: RE: transfer 7805725332 

Hi [ mailto:[email-masked] | 
@Ajith Palakandy ] 

Please approve 

Regards, 

Mohmed Ghadiyali 

From: Zeeshan Mohammad(TCS) <[email-masked]> 
Sent: Thursday, February 2, 2023 10:10 AM 
To: Mohmed Ghadiyali <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Elbadri <[email-masked]>; Nikhil Bishnoi <[email-masked]> 
Subject: Re: transfer 7805725332 

Dear Mohmed, 

Please find below benefit pay details and screenshot below. 

Please help to process 

Refund Amount BHD- 8 

	

Received Time 	

Terminal ID 	

Brand ID 	

Authorization Code 	

Action 	

Currency Code 	

Trans. Amount 	

Result Code 	

Host Response 	

Mer. TrackID 	

TranId 	

Ref. Id 	

ECI 	

IP Address 	

UDF1 	

UDF2 

12/14/2022 16:05 	

'677950 	

'BENEFIT 	

'214572 	

1 - Purchase 	

'048 	

'8 	

'CAPTURED 	

'00 	

'7805725332 	

'202234811568338 	

'234851685704 	

'7 	

'84.255.184.201 	

'4d44fec3-cd6a-4df8-8ddf-fbbf58735b5a 	

'BENEFIT 

Thanks & Regards, 

Zeeshan 

From: Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, January 31, 2023 8:04 AM 
To: Zeeshan Mohammad(TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Elbadri < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: transfer 7805725332 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Hi Zeeshan, 

Kindly assist us with the below mentioned query. Thank you for your help. 

Regards, 

Nikhil. 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Zeeshan Mohammad, TCS" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Escalations Dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Elbadri" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 28 January, 2023 20:17:41 
Subject: Fwd: transfer 7805725332 

Hi Team, 

Kindly assist us in re-processing the refund to Benefit. BHD 8.00 My Credits were removed from customer's account under REL-164753 (PFA). 

Thank you for your help. 

Regards, 

Nikhil. 

From: "Elbadri" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 26 January, 2023 13:28:39 
Subject: transfer 7805725332 

Hi Team, 

With reference to the ticket ID : 5627344 

Please note that the amount has been removed as per the Jira team :https://landmark.atlassian.net/browse/REL-164753 

Problem Statement: My credit removed now needs to transfer to BENEFIT. 

Order ID: 7805725332 

Amount: BHD 8.00 

Issue Description: The customer is asking to be refunded to his bank account not My Credit as he paid by BENEFIT , Kindly do the needful. 

Thanks in advance. 

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