Subject: Re: Benefit Trasnfer: Order ID: 7806952792
From: Manish Kumar <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Mohmed Ghadiyali <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Abdulqader Ahmed <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 6 Feb 2023 03:59:21 -0700 (MST)

Dear Zeeshan, 

Please asist us on the below benefit transfer request. 

Thank you for your help. 

Regards, 
Manish 

From: "Abdulqader Ahmed" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Monday, February 6, 2023 4:21:10 PM 
Subject: Bank Transfer 

Hi team 

Problem Statement: Bank Transfer 

Order Date: Dec 23, 2022 
Order ID: 7806952792 
Value of the return items : 3.3BHD 
Ticket no; 5658152 
Jira link; https://landmark.atlassian.net/browse/REL-166527 

Assistance Required: Need to transfer the money to the bank account. 
Issue Description: The customer place the order Through BENEFIT and his refund was processed in My Credit and he was chasing his refund in his bank account, now the amount has been removed from the My Credit Account, so kindly do manual refund for this customer. 
Regards 
ABdulqader,