Subject: Re: transfer 7805725332
From: "Zeeshan Mohammad(TCS)" <[email-masked]>
To: Mohmed Ghadiyali <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Elbadri <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Thu, 2 Feb 2023 07:10:19 +0000

Dear Mohmed,

Please find below benefit pay details and screenshot below.

Please help to process

Refund Amount BHD- 8

Received Time                                   Terminal ID             Brand ID        Authorization Code                      Action                          Currency Code                   Trans. Amount                    Result Code                            Host Response                    Mer. TrackID                            TranId                          Ref. Id                        ECI     IP Address                      UDF1                    UDF2
12/14/2022 16:05        '677950 'BENEFIT        '214572 1 - Purchase    '048    '8      'CAPTURED       '00     '7805725332     '202234811568338        '234851685704   '7      '84.255.184.201 '4d44fec3-cd6a-4df8-8ddf-fbbf58735b5a   'BENEFIT

Thanks & Regards,
Zeeshan

________________________________
From: Nikhil Bishnoi <[email-masked]>
Sent: Tuesday, January 31, 2023 8:04 AM
To: Zeeshan Mohammad(TCS) <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Elbadri <[email-masked]>
Subject: Re: transfer 7805725332

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Hi Zeeshan,

Kindly assist us with the below mentioned query. Thank you for your help.

Regards,
Nikhil.
________________________________
From: "Nikhil Bishnoi" <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: "Escalations Dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Elbadri" <[email-masked]>
Sent: Saturday, 28 January, 2023 20:17:41
Subject: Fwd: transfer 7805725332

Hi Team,

Kindly assist us in re-processing the refund to Benefit. BHD 8.00 My Credits were removed from customer's account under REL-164753 (PFA).

Thank you for your help.

Regards,
Nikhil.
________________________________
From: "Elbadri" <[email-masked]>
To: "Nikhil Bishnoi" <[email-masked]>
Cc: "Manish Kumar" <[email-masked]>
Sent: Thursday, 26 January, 2023 13:28:39
Subject: transfer 7805725332

Hi Team,

With reference to the ticket ID : 5627344

Please note that the amount has been removed as per the Jira team :https://landmark.atlassian.net/browse/REL-164753

Problem Statement: My credit removed now needs to transfer to BENEFIT.

Order ID: 7805725332
Amount: BHD 8.00

Issue Description: The customer is asking to be refunded to his bank account not My Credit as he paid by BENEFIT , Kindly do the needful.

Thanks in advance.

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