Subject: Error while creating return
From: Manish Kumar <[email-masked]>
To: sysops <[email-masked]>, Linu Lakshmanan <[email-masked]>, Sreejith Sreekumar <[email-masked]>, vijay kumar <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, jessie caparas <[email-masked]>, Apoorv Joshi <[email-masked]>, Bidipta Dutta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, deeksha <[email-masked]>
Date: Tue, 31 Jan 2023 05:06:57 -0700 (MST)

Dear Team, 

We are unable to create return request from Hybris for all 3 terrirory (UAE, KSA and EG). 

It is giving us below error, For reference please find find the attached error screenshot and help us in fixing it. 

cscockpit.widget.returns.refund.confirm.OMS server could not process your request, Please retry again after sometime. 

https://extcsae.lmsin.net/cscockpit/index.zul 
https://extcssa.lmsin.net/cscockpit/login.zul 
https://extcseg.lmsin.net/eg/cscockpit/index.zul 

Thank you for your help. 

Regards, 
Manish