Subject: Ticket Assigned - Conversation with mennatallah1111
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 28 Feb 2020 19:46:40 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mennatallah1111 mennatallah1111                    Hi there           11:16 PM, 28th Feb                     mennatallah1111                    Um trying to place an order but there’s error           11:17 PM, 28th Feb                     mennatallah1111                    please check this screen shots from the app and either from the website as well           11:17 PM, 28th Feb                     mennatallah1111                             11:18 PM, 28th Feb                     mennatallah1111                             11:18 PM, 28th Feb                   Nikhil                    Hi, Thank you for contacting us. My name is Nikhil. How may I help you?           11:19 PM, 28th Feb                     mennatallah1111                    This is my cart I wanna order right now ,  I’ve 3 hrs now can’t compete my order           11:20 PM, 28th Feb                     mennatallah1111                             11:21 PM, 28th Feb                     mennatallah1111                             11:23 PM, 28th Feb                   Nikhil                    Could you please help me with your registered email id.           11:23 PM, 28th Feb                     mennatallah1111                             11:23 PM, 28th Feb                     mennatallah1111                    [email-masked]           11:23 PM, 28th Feb                   Nikhil                    I am unable to fetch your details with that email id. Could you help me with your mobile number.           11:27 PM, 28th Feb                     mennatallah1111                    0507020461           11:31 PM, 28th Feb                   Nikhil                    Thank you for providing us with the requested information.           11:32 PM, 28th Feb                   Nikhil                    As per the system we can see that your 2 orders have been places unsuccessfully as the payment from your credit card was not accepted.           11:33 PM, 28th Feb                   Nikhil                    We would request you to try placing the order from the browser.           11:36 PM, 28th Feb                   Nikhil                    Please delete the history and clear the cache and cookies and use Chrome.           11:37 PM, 28th Feb                   Nikhil                    Are we still connected?           11:38 PM, 28th Feb                     mennatallah1111                    Hi           11:39 PM, 28th Feb                     mennatallah1111                             11:39 PM, 28th Feb                     mennatallah1111                    Can u confirm on this order plz           11:39 PM, 28th Feb                   Nikhil                    Yes, the payment have been captured and the order have been placed successfully. The Order number is 9771537566.           11:42 PM, 28th Feb                   Nikhil                    That's good news, your order was placed successfully. We apologise for the inconvenience caused to you.           11:44 PM, 28th Feb                   Nikhil                    Is there anything else I may assist you with today?           11:44 PM, 28th Feb                   Nikhil                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:46 PM, 28th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/493916