Subject: Ticket Assigned - Conversation with User
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 28 Feb 2020 18:40:52 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hii           10:28 PM, 28th Feb                     User                    I brought ladies dress on Feb 13 at city center Bahrain max showroom.. And it got loose... Can I exchange it tomorrow.           10:29 PM, 28th Feb                     User                    I brought to my girlfriend as a gift.. When she tried its all loose.. I want to exchange.. Is it possible           10:31 PM, 28th Feb                   Nikhil                    Hi, Thank you for contacting us. My name is Nikhil.           10:33 PM, 28th Feb                   Nikhil                    I will surely help you out with this.           10:33 PM, 28th Feb                   Nikhil                    Could you please provide me with the order number           10:34 PM, 28th Feb                     User                    Bill number           10:34 PM, 28th Feb                     User                    I brought it directly from showroom           10:35 PM, 28th Feb                   Nikhil                    We would request you to please contact the store directly for exchange           10:36 PM, 28th Feb                     User                    But it's already 15 days completed           10:37 PM, 28th Feb                     User                    They will accept this           10:37 PM, 28th Feb                   Nikhil                    I am afraid i will not be able to answer that. You have to contact the store directly for the same, and they will assist you appropriately.           10:38 PM, 28th Feb                     User                    Ok           10:38 PM, 28th Feb                     User                    Thank you for your time           10:38 PM, 28th Feb                   Nikhil                    Is there anything else I may assist you with today?           10:39 PM, 28th Feb                     User                    Nothing           10:39 PM, 28th Feb                     User                    Thank you           10:39 PM, 28th Feb                   Nikhil                    You are welcome!           10:39 PM, 28th Feb                   Nikhil                    I’m sorry I could not be of much help this time around.           10:40 PM, 28th Feb                   Nikhil                    It was a pleasure assisting you. Thank you for shopping with us.           10:40 PM, 28th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/493845