Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 26 Feb 2020 20:42:58 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I lost 100 dhs           12:16 AM, 27th Feb                   Nikhil                    Hi, Thank you for contacting us. My name is NIkhil. How may I help you?           12:16 AM, 27th Feb                     User                    I lost my cash           12:17 AM, 27th Feb                     User                    Complete all the procedure then add my bank details after giving otp it shows please try cod           12:18 AM, 27th Feb                     User                    Hlo           12:18 AM, 27th Feb                     User                    R u there           12:19 AM, 27th Feb                   Nikhil                    I am sorry to hear that.           12:19 AM, 27th Feb                     User                    So           12:19 AM, 27th Feb                     User                    Hlo           12:19
  AM, 27th Feb                     User                    R u there           12:20 AM, 27th Feb                   Nikhil                    yes           12:20 AM, 27th Feb                     User                    Then what will do now           12:20 AM, 27th Feb                   Nikhil                    Could you please elaborate your concern.           12:20 AM, 27th Feb                     User                    Give me a solution           12:20 AM, 27th Feb                     User                    What           12:20 AM, 27th Feb                     User                    What concern           12:21 AM, 27th Feb                     User                    Hloooo           12:21 AM, 27th Feb                     User                    Where is ur replay mr           12:22 AM, 27th Feb                     User                    Hloooo           12:22 AM, 27th Feb                     User                    Hloooo           12:23 AM, 27th Feb                   Nikhi
 l                    I just want to know that how did you loose AED 100.00           12:23 AM, 27th Feb                   Nikhil                    Were you trying to place an order with us.           12:24 AM, 27th Feb                     User                    In ur application           12:24 AM, 27th Feb                     User                    Can u check from there           12:24 AM, 27th Feb                     User                    I order one juniors baby bouncer           12:25 AM, 27th Feb                   Nikhil                    Please provide me either the order number or the email id you were using to place the order.           12:26 AM, 27th Feb                     User                    [email-masked]           12:26 AM, 27th Feb                   Nikhil                    Please allow me a moment to check your details.           12:27 AM, 27th Feb                     User                    Ok           12:27 AM, 27th Feb                   Nikhi
 l                    I am sorry i am unable to get the details with that email id.           12:29 AM, 27th Feb                     User                    So           12:29 AM, 27th Feb                   Nikhil                    Did you place an order with us?           12:29 AM, 27th Feb                     User                    What will be do           12:30 AM, 27th Feb                     User                    Yes           12:30 AM, 27th Feb                     User                    After giving the otp no it shows error           12:30 AM, 27th Feb                     User                    I lost cash from bank account also           12:30 AM, 27th Feb                   Nikhil                    Did you get the Order number?           12:31 AM, 27th Feb                     User                    No           12:31 AM, 27th Feb                     User                    It shows please proceed cod           12:31 AM, 27th Feb                     User              
       like that           12:31 AM, 27th Feb                     User                    Hlo           12:32 AM, 27th Feb                   Nikhil                    Let me assure that if the order is not places successfully, then your money will got be deducted from the bank.           12:32 AM, 27th Feb                     User                    So           12:32 AM, 27th Feb                   Nikhil                    It may be blocked for some time, but since the order was not successful, it will be returned by your bank to your account.           12:33 AM, 27th Feb                     User                    How many days           12:33 AM, 27th Feb                   Nikhil                    That you have to check with your bank.           12:34 AM, 27th Feb                   Nikhil                    As the transaction was not successful, the money will not be transferred to us.           12:34 AM, 27th Feb                     User                    I usually pay through 
 this card .until now nothing happened like this           12:34 AM, 27th Feb                     User                    Hlo           12:35 AM, 27th Feb                   Nikhil                    I understand. There is no issue, just check with your bank and the issue will be resolved.           12:37 AM, 27th Feb                   Nikhil                    Is there anything else I may assist you with today?           12:40 AM, 27th Feb                   Nikhil                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:42 AM, 27th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/489859