Subject: Ticket Assigned - Conversation with User
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 26 Feb 2020 18:05:34 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User Nikhil                    Hi, Thank you for contacting us. My name is Nikhil. How may I help you?           09:44 PM, 26th Feb                     User                    Hi           09:45 PM, 26th Feb                     User                    6464200272           09:46 PM, 26th Feb                     User                    My order mumber           09:46 PM, 26th Feb                     User                    Please update status           09:46 PM, 26th Feb                   Nikhil                    Please allow me a moment to fetch your details.           09:46 PM, 26th Feb                     User                    r u there?           09:50 PM, 26th Feb                   Nikhil                    Yes.           09:50 PM, 26th Feb                     User                    waiting for updates           09:50 PM, 26th Feb                   
 Nikhil                    As per the system we can see that my colleague have escalated your issue to the relevant team and we are waiting for their response.           09:51 PM, 26th Feb                     User                    its now very long time           09:51 PM, 26th Feb                     User                    when i will get updates?           09:52 PM, 26th Feb                   Nikhil                    We will escalate your request again and we would ask them for a quick response.           09:54 PM, 26th Feb                   Nikhil                    Are we still connected?           10:00 PM, 26th Feb                     User                    Yes           10:01 PM, 26th Feb                     User                    thanks for confirmation           10:01 PM, 26th Feb                   Nikhil                    Is there anything else I may assist you with today?           10:01 PM, 26th Feb                   Nikhil                    It was a pleasure assi
 sting you. Thank you for shopping with us.           10:05 PM, 26th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/489564