Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 26 Feb 2020 18:00:38 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           09:48 PM, 26th Feb                     User                    i placed an order           09:48 PM, 26th Feb                     User                    But unfortunately my shoes wht I ordered is big           09:49 PM, 26th Feb                     User                    the package is same can I exchange           09:49 PM, 26th Feb                   Nikhil                    Hi, Thank you for contacting us. My name is Nikhil. How may I help you?           09:53 PM, 26th Feb                   Nikhil                    I will be happy to assist you with that.           09:53 PM, 26th Feb                   Nikhil                    Could you please provide us with your order number, for us to check.           09:53 PM, 26th Feb                   Nikhil                    Are we still connected?           09:56 PM,
  26th Feb                   Nikhil                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:00 PM, 26th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/489524