Subject: Ticket Assigned - Conversation with aabidsk
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 26 Feb 2020 16:53:46 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aabidsk Aabid . Sk                    Hi           08:40 PM, 26th Feb                     Aabid . Sk                    When will centerpoint improve cashier           08:41 PM, 26th Feb                   Nikhil                    Hi, Thank you for contacting us. My name is Nikhil. How may I help you?           08:41 PM, 26th Feb                     Aabid . Sk                    There is always time consuming to check out in any of your store..           08:43 PM, 26th Feb                     Aabid . Sk                    Cashier takes long time than shopping           08:43 PM, 26th Feb                     Aabid . Sk                    And this is happening from long time           08:43 PM, 26th Feb                   Nikhil                    We are truly sorry to hear that you were not assisted properly by our store staff member. This is surely not the e
 xperience we want our customers to have when they shop with us.           08:44 PM, 26th Feb                   Nikhil                    If you can elaborate your concern so that we can escalate it to the relevant team for corrective measures.           08:44 PM, 26th Feb                     Aabid . Sk                    I have multiple experience for long delays           08:46 PM, 26th Feb                     Aabid . Sk                    In cashier           08:46 PM, 26th Feb                   Nikhil                    We sincerely apologise for the inconvenience caused to you. Could you please share the store and the cashier name.           08:46 PM, 26th Feb                     Aabid . Sk                    Most of the time your point of sales IT solution is hanging           08:46 PM, 26th Feb                     Aabid . Sk                    Salmiya branch           08:47 PM, 26th Feb                     Aabid . Sk                    All the cash counters are effected due to
  bad electronic cash counter system           08:47 PM, 26th Feb                   Nikhil                    We sincerely apologise for this , and we will escalate your concern to the relevant team.           08:48 PM, 26th Feb                     Aabid . Sk                    Thanks           08:49 PM, 26th Feb                   Nikhil                    can we have your email id and mobile number           08:49 PM, 26th Feb                     Aabid . Sk                    Please check Google reviews           08:49 PM, 26th Feb                     Aabid . Sk                    [email-masked]           08:49 PM, 26th Feb                     Aabid . Sk                    Most of the customers have similar grievances           08:50 PM, 26th Feb                   Nikhil                    Thank you for sharing with us the requested information.           08:50 PM, 26th Feb                   Nikhil                    We will surely escalate this to the relevant team and would ask
  them to improve the connectivity for POS.           08:51 PM, 26th Feb                   Nikhil                    Is there anything else I may assist you with today?           08:51 PM, 26th Feb                   Nikhil                    It was a pleasure assisting you. Thank you for shopping with us.           08:53 PM, 26th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/489328