Subject: Ticket Assigned - Click & Collect
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 25 Feb 2020 18:53:46 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Click & Collect My order is not ready for collection since Saturday 
I need it urgently https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/482592