Subject: Ticket Assigned - Returns
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Tue, 25 Feb 2020 18:53:27 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns S000526992026 I Have requested for a return 6 days back, and till now i have not received any pickup call from your agent side. Im worried i don't like that color and if possible please send the refund into my shoemart credit so i can book another color of the same product i bought.
I need a clarification regarding the Return request i have made https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/484702