Subject: Ticket Assigned - Conversation with Friendly Pen
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 25 Feb 2020 18:47:16 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Friendly Pen Friendly Pen                    Hello           10:33 PM, 25th Feb                   Bot                   أهلا مرة أخرى!           10:33 PM, 25th Feb                     Friendly Pen                    Good evening           10:33 PM, 25th Feb                     Friendly Pen                    I returned the Juniors Thermos Flask           10:34 PM, 25th Feb                     Friendly Pen                    there is no refund to my account yet           10:34 PM, 25th Feb                     Friendly Pen                             10:34 PM, 25th Feb                   Nikhil                    Hi, Thank you for contacting us. My name is Nikhil. How may I help you?           10:34 PM, 25th Feb                     Friendly Pen                    Hi           10:35 PM, 25th Feb                     Friendly Pen                    I returned the Juniors Thermos Flask and there is still no refund to my account yet of 31 DHS           10:35 PM, 25th Feb                   Nikhil                    Could you please provide us the Order number to assist you further.           10:35 PM, 25th Feb                     Friendly Pen                    9770446050           10:36 PM, 25th Feb                   Nikhil                    Thank you for providing us the requested information.           10:37 PM, 25th Feb                     Friendly Pen                    You are welcome           10:37 PM, 25th Feb                   Nikhil                    Please allow me a moment to check your details           10:37 PM, 25th Feb                     Friendly Pen                    Take your time           10:38 PM, 25th Feb                   Nikhil                    As per the system we can see that the item was returned on Feb 25 and the item has not yet delivered to warehouse.           10:40 PM, 25th Feb                     Friendly Pen                    Okeeey           10:40 PM, 25th Feb                     Friendly Pen                    thank you very much :raised_hands:?           10:40 PM, 25th Feb                   Nikhil                    You are welcome!           10:41 PM, 25th Feb                   Nikhil                    Is there anything else I may assist you with today?           10:42 PM, 25th Feb                   Nikhil                    It was a pleasure assisting you. Thank you for shopping with us.           10:47 PM, 25th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/485239