Subject: Ticket Assigned - Conversation with Anonymous
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 21 Feb 2020 19:53:13 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Anonymous Anonymous                    My old card u ppl not connected wth ths acc even after called u n told u to connect it so i m trying to get online shukran card           11:42 PM, 21st Feb                     Anonymous                    and again no progress           11:43 PM, 21st Feb                   Nikhil                    Hi, Thank you for contacting us. My name is Nikhil. How may I help you?           11:45 PM, 21st Feb                     Anonymous                    I have a card           11:47 PM, 21st Feb                   Nikhil                    Thank you for contacting us and we apologise for the inconvenience caused to you. Please understand that we can't link your Shukran card from our end. It is to be done at customer's end.           11:47 PM, 21st Feb                     Anonymous                    i tried to connect it wth t
 hs email           11:47 PM, 21st Feb                     Anonymous                    n mob no but i alwz get ths text lyk u cant connect ths card wth ths mob           11:48 PM, 21st Feb                   Nikhil                    You have to have the email and mobile number updated with Shukran, and after that try linking your card.           11:48 PM, 21st Feb                     Anonymous                    thn i tried to take an online card but again no luck           11:48 PM, 21st Feb                     Anonymous                    hoe can i update           11:48 PM, 21st Feb                     Anonymous                    how can i update wth shukran           11:49 PM, 21st Feb                   Nikhil                    Please ask Shukran team to update your email address and contact number on your Shukran account. Your email address and contact number should match with your centrepoint account.           11:49 PM, 21st Feb                     Anonymous                
     even i installed shukran app n again no luck           11:49 PM, 21st Feb                   Nikhil                    You can contact Shukran team on this number: 8001246622           11:50 PM, 21st Feb                     Anonymous                    ok i ll try again n try my luck           11:50 PM, 21st Feb                     Anonymous                    already did 3 times           11:50 PM, 21st Feb                     Anonymous                    thanx again           11:50 PM, 21st Feb                   Nikhil                    If there is any error with your Shukran account, they will be able to help you with it. Once it is resolved, please try to link again, you will be able to do so.           11:51 PM, 21st Feb                     Anonymous                    i ll try again           11:51 PM, 21st Feb                   Nikhil                    you are most welcome.           11:51 PM, 21st Feb                   Nikhil                    Is there anything else I 
 may assist you with today?           11:52 PM, 21st Feb                     Anonymous                    my all orders wasted lyk ths           11:52 PM, 21st Feb                     Anonymous                    thank u           11:52 PM, 21st Feb                   Nikhil                    It was a pleasure assisting you. Thank you for shopping with us.           11:52 PM, 21st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/474493