Subject: Ticket Assigned - Conversation with Leo Williams
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Fri, 21 Feb 2020 18:32:37 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Leo Williams Leo Williams                    HELLO           10:15 PM, 21st Feb                   Bot                   Hi again!           10:15 PM, 21st Feb                     Leo Williams                    HI           10:15 PM, 21st Feb                     Leo Williams                    Im trying to complete the transaction           10:15 PM, 21st Feb                     Leo Williams                    but it say select delivery address           10:16 PM, 21st Feb                   Nikhil                    Hi, Thank you for contacting us. My name is Nikhil. How may I help you?           10:16 PM, 21st Feb                     Leo Williams                    Im trying to complete the transaction           10:16 PM, 21st Feb                     Leo Williams                    but it say select delivery address           10:16 PM, 21st Feb            
        Nikhil                    What is the mode of delivery you want to choose for your order?           10:17 PM, 21st Feb                     Leo Williams                    home delivery           10:18 PM, 21st Feb                     Leo Williams                    i did select it           10:18 PM, 21st Feb                     Leo Williams                    but again and again its saying to select the mode           10:18 PM, 21st Feb                   Nikhil                    We apologise for the inconvenience caused to you.           10:19 PM, 21st Feb                   Nikhil                    This is not typical of the experience we offer.           10:20 PM, 21st Feb                     Leo Williams                    so what sud i do now           10:20 PM, 21st Feb                     Leo Williams                    how to complete the transaction           10:20 PM, 21st Feb                   Nikhil                    Please provide us with you registered email i
 d and we request you to please share with us screen shot of the error message.           10:20 PM, 21st Feb                     Leo Williams                    [email-masked]           10:22 PM, 21st Feb                   Nikhil                    Thank you for sharing the requested information with us.           10:22 PM, 21st Feb                   Nikhil                    Are you using the app or web to place an order           10:22 PM, 21st Feb                     Leo Williams                    web           10:24 PM, 21st Feb                     Leo Williams                    on the web           10:25 PM, 21st Feb                   Nikhil                    Thank you for sharing with us the requested information.           10:26 PM, 21st Feb                   Nikhil                    We would request you to please clear the history, cache and cookies and then try again to place an order.           10:27 PM, 21st Feb                   Nikhil                    Are 
 we still connected?           10:29 PM, 21st Feb                   Nikhil                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:32 PM, 21st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/474396