Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 21 Feb 2020 11:12:32 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  Returns  Ticket comment <div>The most ridiculous and scripted reply for a customer concern. You were unable to help in any shape or form. You have managed to completely not understand my point and given a solution of your choice. </div>
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<div>On Thu, 20 Feb 2020 at 6:12, Splash</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv4331753610"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div>Hi Harsha,</div>
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<div>Thank you for contacting us and we apologise for the inconvenience caused to you.</div>
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<div dir="ltr">Please note that there is an additional Cash on Delivery charges for every order. Once you return an item from the order, the value you paid for that item will be refunded. If you are going to return the full order, full refund will be provided to you including the Cash on delivery charges.</div>
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<div dir="ltr">We thank you for your understanding and cooperation.</div>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/471038