Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 Feb 2020 20:41:32 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User Tapping Birdie                    25 digit number and pin code we have shoe mart gift voucher           12:31 AM, 20th Feb                   Nikhil                    Hi, Thank you for contacting us. My name is Nikhil. How may I help you?           12:31 AM, 20th Feb                     Tapping Birdie                    hi nikhil           12:32 AM, 20th Feb                   Nikhil                    Could you please let us know from where did you get this voucher and what is the issue you are facing while redeeming this voucher online?           12:33 AM, 20th Feb                     Tapping Birdie                    i want to ask we have this happy feet gift voucher we have taken it from burjuman centrepoint branch can we redeem it here           12:34 AM, 20th Feb                   Nikhil                    We would request you to please contact th
 e concerned store and check with them whether this voucher can be redeemed for online shopping as well.           12:36 AM, 20th Feb                     Tapping Birdie                    can you tell us wh           12:36 AM, 20th Feb                   Nikhil                    We would request you to share with us the image of the voucher, so that we can check it online           12:37 AM, 20th Feb                     Tapping Birdie                    can u tell us we have selected some shoes here online does this shoes also available in store and if its available then on which its available           12:38 AM, 20th Feb                     Tapping Birdie                    Transparent Vamp Detail Shoes with Lace-Up Closure
this one           12:38 AM, 20th Feb                     Tapping Birdie                    and this Lace-Up Shoes with Perforated Texture           12:38 AM, 20th Feb                   Nikhil                    We are sorry to say that we will not be able to check the local store inventory at our end.           12:38 AM, 20th Feb                     Tapping Birdie                    ok           12:38 AM, 20th Feb                     Tapping Birdie                    but this online shoes are also available in stores? ami i right?           12:39 AM, 20th Feb                   Nikhil                    Possible.           12:39 AM, 20th Feb                   Nikhil                    Is there anything else I may assis you with today?           12:40 AM, 20th Feb                     Tapping Birdie                    ok thanks i will check           12:40 AM, 20th Feb                     Tapping Birdie                    thank you           12:40 AM, 20th Feb                   Nikhil 
                    We thank you for your understanding and cooperation.           12:40 AM, 20th Feb                   Nikhil                    It was a pleasure assisting you. Thank you for shopping with us.           12:41 AM, 20th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/471191