Subject: New Reply Received - Order online
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Wed, 19 Feb 2020 08:12:55 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  Order online   Ticket comment <div style="color: rgb(0, 0, 0); font-family: Calibri,Helvetica,sans-serif; font-size: 12pt">
<span><span title="" style="color: rgba(0, 0, 0, 0.87); font-family: &amp;quot; font-size: 18px; text-align: left">Hello</span><br style="color: rgba(0, 0, 0, 0.87); font-family: &amp;quot; font-size: 18px; text-align: left">
<div><span title="" style="color: rgba(0, 0, 0, 0.87); font-family: &amp;quot; font-size: 18px; text-align: left">I have reviewed the Khorfakkan Lifestyle branch and returned the product, and they, in turn, will return the product to Dubai and take my order number
 and phone number and tell me that after a week they will contact me to receive the new product</span></div>
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<font color="#000000" style="font-size:11pt"><b>من:</b> Lifestyle &lt;[email-masked]&gt;<br>
<b>‏‏تم الإرسال:</b> 25/جمادى الثانية/1441 04:21 ص<br>
<b>إلى:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>‏‏الموضوع:</b> Order online</font>
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 465622</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="rtl">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 465622<br>
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لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>
إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
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<div dir="ltr">Nikhil Bishnoi : </div>
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<div>Hi Fatima,</div>
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<div>Thank you for contacting us and we apologise for the inconvenience caused to you.</div>
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<div>We would request you to please share with us the images of the concern you are facing, so that we will be able to assist you accordingly.</div>
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<div>Also, we would like to inform you that you may exchange Lifestyle items in any Centrepoint/Lifestyle store within 14 days from the collection/delivery date providing that the item is available in the store.</div>
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<div dir="ltr">We look forward to hearing from you.<br style="color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; box-sizing:border-box">
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Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br style="color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; box-sizing:border-box">
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Your friends,<br style="color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; box-sizing:border-box">
The Support Team.<br>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/465622