Subject: New Reply Received - Wrong item delivered
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 Feb 2020 05:04:29 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  Wrong item delivered  Ticket comment <div dir="auto">
<div dir="auto"></div>Hi team,<div dir="auto">
<br><div dir="auto">Pls find attached the photos of the item that was ordered and the item that was delivered.</div>
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<div dir="auto">From,</div>
<div dir="auto">Mridula</div>
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<div>On Wed, Feb 19, 2020, 4:57 AM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Mridula,</div>
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<div>Thank you for contacting us and we apologise for the inconvenience caused to you.</div>
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<div>We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</div>
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<div dir="ltr">We would request you to provide us some snapshots of the wrong item you received and also please share with the name of the item which was not delivered to you.</div>
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<div>We look forward to hearing from you.</div>
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<div dir="ltr">Your friends,</div>
<div dir="ltr">The Support Team.</div>
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<div class="gmail_quote" dir="auto"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">,</div></div></div></div></blockquote></div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043088649844'>Screenshot_20200219-085920.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043088649845'>IMG_20200219_090133.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/468608