Subject: Ticket Assigned - Feedback or suggestions
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 16 Feb 2020 15:49:16 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Feedback or suggestions Dear Team,

Yesterday, i had a bad experience with your branch in Center point and Burjman. We bought 1 blazer and 1 trousers. But Unfortunately that trouser size is not match with me.. One of your executive Mr.Binod said . you can extend the size in Burjman branch its available there. So i purchased that trousers and asked the Timings of Burjman branch.. They told it upto 11 pm. so i reached exactly 10.15 pm . they said its closed..after their faces are so gloomy and unpleasant because of us. one the counter staff named Mr. Bishal told same material is not available here. Again i came back to center point splash and asked regarding this information. He is telling i didn't give any information for this material .its another material . we asked for refund and the counter lady told me you can go to other branch and collect the cash.. how could you say like this..we purchased from here after you are telling go to another branch for refund.Finally we got refund for 35 AED.

Complaints

1 Giving false information and wasted my  time
2 No greetings and cooperation from your staff .
3Nobody taking the responsibility for doing his/her job

I am expecting a positive reply from your side https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/465534