Subject: Ticket Assigned - Conversation with Funny Doberman
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 14 Feb 2020 20:12:07 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Funny Doberman Funny Doberman                    Hello           11:57 PM, 14th Feb                   Bot                   أهلا مرة أخرى!           11:57 PM, 14th Feb                     Funny Doberman                    Need the return slip to be resent again           11:57 PM, 14th Feb                   Nikhil                    Hi, Thank you for contacting us. My name is Nikhil. How may I help you?           11:58 PM, 14th Feb                     Funny Doberman                    Hi nikhil           11:58 PM, 14th Feb                     Funny Doberman                    I just requested for a return however i have still not received the return slip           11:59 PM, 14th Feb                     Funny Doberman                    It wud be appreciated if you could resend the return slip for the items so that i can keep it ready for collection           11:59 PM, 14th Feb                   Nikhil                    I will surely help you out with that'           11:59 PM, 14th Feb                   Nikhil                    for me to check and investigate, could you please provide me with the order number           12:00 AM, 15th Feb                     Funny Doberman                    Thanks           12:00 AM, 15th Feb                     Funny Doberman                    9769854100           12:02 AM, 15th Feb                   Nikhil                    Thank you for providing us with the requested information. Please allow me a moment to fetch your details.           12:02 AM, 15th Feb                     Funny Doberman                    Sure           12:02 AM, 15th Feb                   Nikhil                    Thank you           12:03 AM, 15th Feb                   Nikhil                    As per the system we can see that you have raised a return request for Floral Print Non Padded Bra with Adjustable Straps           12:04 AM, 15th Feb                     Funny Doberman                    Yes           12:04 AM, 15th Feb                   Nikhil                    We would like to inform you that the return slip is needed when you visit the store to return the items.           12:05 AM, 15th Feb                     Funny Doberman                    yes and i would also like to request for a pick up for the returning items           12:05 AM, 15th Feb                   Nikhil                    The return request is already raised in the system, and Aramex team will contact you to schedule the collection. For your reference the AWB number is 45494161705.           12:06 AM, 15th Feb                   Nikhil                    You can also call Aramex team to schedule the collection as per your convenience on 04-8706070.           12:07 AM, 15th Feb                     Funny Doberman                    Great!!! And how about the return slip           12:07 AM, 15th Feb                   Nikhil                    The return receipt will be handed over to you by the Aramex person, who will come to collect your returns.           12:07 AM, 15th Feb                   Nikhil                    You can track this AWB online as well and no receipt is required as such.           12:08 AM, 15th Feb                     Funny Doberman                    oh ok! So i am guessing i will just keep the items ready foe collection           12:08 AM, 15th Feb                   Nikhil                    Once the item is collected and returned to our warehouse, and after the approval from the quality team, the refund will be initiated.           12:09 AM, 15th Feb                     Funny Doberman                    :+1:           12:09 AM, 15th Feb                   Nikhil                    Yes, you keep the returns ready, wrapped in their original packaging, for the collection guy.           12:09 AM, 15th Feb                     Funny Doberman                    Yes           12:09 AM, 15th Feb                   Nikhil                    Is there anything else i may assist you with today?           12:10 AM, 15th Feb                     Funny Doberman                    No, thankyou so much nikhil for ur help           12:10 AM, 15th Feb                   Nikhil                    It was a pleasure assisting you. Looking forward to serve you again soon.           12:10 AM, 15th Feb                     Funny Doberman                    Thanks and good night           12:11 AM, 15th Feb                   Nikhil                    You are welcome and Good night to you too.           12:11 AM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/462765