Subject: New Reply Received - Re: Share your feedback with us
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 14 Feb 2020 18:05:07 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  Re: Share your feedback with us  Ticket comment <div dir="auto">
<div>Can you please just come collect the return</div>
<div dir="auto">I'm so disappointed at this considering that it's not my first time purchase nor my first time return</div>
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<div dir="auto">I have not seen you doing any attempt for the return other than these back and forth emails</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 14 Feb 2020, 9:07 pm Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Sharifa,</div>
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<div>Thank you for your patience and we apologise for the delay and inconvenience caused to you.</div>
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<div>Our collection team is saying that they have attempted collection on 3 different occasions, but there was no response from your end, hence they have cancelled the request.</div>
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<div>Please confirm, do you still wish these items to be returned, if yes please inform us and we will do the needful from our end.</div>
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<div>We look forward to hearing from you.</div>
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<div>Please note that this case will be closed automatically in 24 hours, if no reply is received from your end.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/412409