Subject: New Reply Received - Re: Status on returned products
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 12 Feb 2020 19:47:36 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  Re: Status on returned products  Ticket comment <div>I have not received the refund on my returned product under the same order.. u have confirmed that the return has been completed successfully but refund has not been issued.. kindly look on the issue and update me regarding the same ASAP<br><br>
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<div id="AppleMailSignature" dir="ltr">Shihan</div>
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<div>On Feb 4, 2020, at 12:03 AM, Sony &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br><br>
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Thank u so much.. kindly update me regarding the status after discussing.. as we r heading up to different home.. around2-3 days.. it would be helpful if u assist regarding the issue ASAP <br><br><div id="AppleMailSignature" dir="ltr">Shihan</div>
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<br>On Feb 3, 2020, at 11:56 PM, Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br><br>
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<div>Hi Sony,<br><br>Thank you for your confirmation.</div>
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<div>That's not an issue, we will follow up with the Aramex team.</div>
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<div>We have forwarded your issue to our concern team. Our team is working on it. Once we will get any update we will get back to you.</div>
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<div>We thank you for your understanding and cooperation.</div>
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<div dir="ltr">Please feel free to get in touch with us for further assistance.<br style='font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif'><br style='font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif'>Your friends,<br style='font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif'>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/439580