Subject: New Reply Received - Click & Collect
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Wed, 12 Feb 2020 13:48:25 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="auto">Dear Team,<div dir="auto"><br></div>
<div dir="auto">I did not find any last date mentioned in the email to collect.</div>
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<div dir="auto">No final Reminder mail, phone call or sms before canceling and return the order.</div>
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<div dir="auto">Regards,</div>
<div dir="auto">Gazzaly<br><div dir="auto"><br></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Feb 10, 2020, 10:58 PM Lifestyle &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Mohamed,</div>
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<div>Thank you for contacting us and we apologise for the inconvenience caused to you.</div>
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<div>We would like to inform you that we send email notification when the order is ready for pick up. In that mail it would be clearly mentioned to collect the item before this date. Also, reminders are sent to collect your orders with the last date for the pick up mentioned on it.</div>
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<div>We thank you for your understanding and cooperation.</div>
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<div dir="ltr">Please feel free to get in touch with us for further assistance.<br style='font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;box-sizing:border-box;color:rgb(24,50,71);font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif'><br style='font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;box-sizing:border-box;color:rgb(24,50,71);font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif'>Your friends,<br style='font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;box-sizing:border-box;color:rgb(24,50,71);font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif'>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/455090