Subject: New Reply Received - My order no is 9768969018
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 10 Feb 2020 08:15:35 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  My order no is 9768969018  Ticket comment <div dir="auto">Hi , ok my uncle mr. Devkumar Ramani will be coming to collect the parcel at splash Mall of Emirates today (10th February 2020) .... please kindly hand over the parcel to him ... <div dir="auto"><br></div>
<div dir="auto">Thanks </div>
<div dir="auto">Ritika Chellani </div>
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<div>On Mon, 10 Feb 2020, 4:42 am Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Riaa,</div>
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<div>Thank you for contacting us and we are sorry to hear that you are unavailable to collect your order.</div>
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<div>We would like to inform you that the mode of delivery can't be changed after the order have been placed.</div>
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<div>However, you can ask someone to collect your order on your behalf. All he/she has to do is to bring the following to collect the order:-</div>
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<div>- Your confirmation email, the text message you receive or the order confirmation in your Apple Wallet. </div>
<div>- Their Emirates ID or passport</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/452712