Subject: Ticket Assigned - Conversation with User
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 09 Feb 2020 19:37:03 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           11:19 PM, 09th Feb                   Nikhil                    Hi, Thank you for contacting us. My name is Nikhil. How may I help you?           11:21 PM, 09th Feb                     User                    Please check still i haven’t received my order           11:22 PM, 09th Feb                     User                    Order no - 6464098221           11:23 PM, 09th Feb                   Nikhil                    Thank you for the information. Please allow me a moment.           11:23 PM, 09th Feb                     User                    Ok           11:23 PM, 09th Feb                   Nikhil                    As per the online tracking we can see that our delivery team is trying to get in touch with you. Kindly confirm is this your mobile number +966582155977?           11:27 PM, 09th Feb                     User                    Yes this is my number           11:29 PM, 09th Feb                     User                    But I haven’t received any calls           11:29 PM, 09th Feb                   Nikhil                    We will escalate the issue to the delivery team and ask them to contact you to schedule the delivery.           11:29 PM, 09th Feb                     User                    Please inform to them that’s my office address better if they can deliver during office hours           11:31 PM, 09th Feb                   Nikhil                    Kindly verify your address as wellReza Food Services Co Ltd
P.O Box-20968, Jeddah 21465, Saudi Arabia.
ALI-REZA Tower &#40;Next to Saudi Business Center&#41;
Ash Sharafiyah
Jeddah           11:32 PM, 09th Feb                     User                    Yes the address is correct           11:34 PM, 09th Feb                   Nikhil                    Thank you for your confirmation. We will ask them to arrange the delivery soon during the office hours.           11:35 PM, 09th Feb                   Nikhil                    Is there anything else i may assist you with today?           11:35 PM, 09th Feb                     User                    No thanks           11:36 PM, 09th Feb                   Nikhil                    It was a pleasure assisting you. Thank you for shopping with us.           11:36 PM, 09th Feb                     User                    Your welcome           11:36 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/453493