Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 Feb 2020 18:22:38 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    how my order 9769757326  ..           10:13 PM, 09th Feb                     User                    the payment is sucessful or unsucessful           10:14 PM, 09th Feb                   Nikhil                    Hi, Thank you for contacting us. My name is Nikhil. How may I help you?           10:14 PM, 09th Feb                     User                    how my order 9769757326           10:14 PM, 09th Feb                   Nikhil                    We will be glad to help you out with that. Please allow us a moment'           10:14 PM, 09th Feb                     User                    the payment already charged at my bank account           10:15 PM, 09th Feb                     User                    but still unsucessful order           10:15 PM, 09th Feb                     User                    how           10:16 P
 M, 09th Feb                   Nikhil                    We'd like to confirm you that order has not been placed successfully as the payment from your credit card used has been unsuccessful.

Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.

If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.

Do place a new order again with us so we will be able to confirm & deliver it you.           10:16 PM, 09th Feb                     User                    how the payment           10:19 PM, 09th Feb                     User                    already charged in my account           10:19 PM, 09th Feb                   Nikhil                    The payment is not successful and will be returned to your card.           10:20 PM, 09th Feb                   Nikhil                    You can check with your bank.           10:20 PM, 09th Feb                     User                    ok           10:20 PM, 09th Feb                     User                    i try check tomorrow morning           10:20 PM, 09th Feb                   Nikhil                    Is there anything else i may assist you with today?           10:21 PM, 09th Feb                     User                    not that all           10:21 PM, 09th Feb                   Nikhil                    It was a pleasure as
 sisting you. Thank you for shopping with us.           10:22 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/453381