Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 09 Feb 2020 18:08:34 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           09:45 PM, 09th Feb                     User                    I returned some items in lifestyle...           09:45 PM, 09th Feb                   Nikhil                    Hi, Thank you for contacting us. My name is Nikhil. How may I help you?           09:46 PM, 09th Feb                     User                    i didn’t received anything just only that is already received by Aramex to Centrepoint           09:47 PM, 09th Feb                   Nikhil                    Could you please help me with the order number or the air way bill number for the aramex           09:49 PM, 09th Feb                   Nikhil                    Are we still connected?           09:51 PM, 09th Feb                     User                    9768164480 this is order #           09:53 PM, 09th Feb                   Nikhil                    Thank you for providing the requested information           09:53 PM, 09th Feb                   Nikhil                    Please allow us a moment to fetch your details           09:54 PM, 09th Feb                     User                    It was 1027 dh           09:56 PM, 09th Feb                   Nikhil                    We are truly sorry to hear that the refund has not been processed yet for the items collected from you. This is surely not the experience we want our customers to have when they shop with us. Our return and refunds are always meant to be a hassle free process.           09:59 PM, 09th Feb                   Nikhil                    Please allow us some time to work and get this issue fixed for you           10:00 PM, 09th Feb                   Nikhil                    We have forwarded your issue to our concern team. Our team is working on it. Once we will get any update we will get back to you.           10:02 PM, 09th Feb                   Nikhil                    Is this your mail id [email-masked]           10:02 PM, 09th Feb                   Nikhil                    Are we still connected?           10:05 PM, 09th Feb                   Nikhil                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:08 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/453359