Subject: RE: Order Not Picked - 6457233022
From: Mohammad Shababe Quamar <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Ljo5 Lifestyle <[email-masked]>, Sagar Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 9 Feb 2020 15:38:36 +0000

Looping in @Sagar Kumar<mailto:[email-masked]>

Please help us to close this case.

Please check with store, why the order status is showing pickup completed without customer’s collection.
Store Code : 50032 (Lifestyle)

Thanks,
Shababe Quamar

From: Apoorv Joshi <[email-masked]>
Sent: Sunday, February 9, 2020 7:29 PM
To: Ljo5 Lifestyle <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Order Not Picked - 6457233022

External email sender, please take precaution.
Dear Store Team,

Order ID: 6457233022

Order showing pickup completed on Jan 29, 2020 but the customer is complaining they never picked up the order. Kindly share the POD for this case. Case is pending since long but we are not receiving any replies.

Please help us close this case on priority. Thank you for your help.

Regards,
Apoorv

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 9 February, 2020 04:50:37
Subject: Need POC from the store

Dear Fauzan,

With regards to Order No 6457233022, ticket No 439468, customer is complaining that he has not picked up the items from the store. We requested for POC, but no response from the store.

Kindly assist.

Regards,
Nikhil.

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