Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 Feb 2020 09:42:44 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  Returns  Ticket comment <div>Dear,<br><br>Still nobody collected the items by Aramex, so please tell me what i<br>can do and this very bad service of your side.<br><br> Thanks<br><br>---------- Forwarded message ---------<br>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote"><div>From: Centrepoint &lt;[email-masked]&gt;<br>Date: Thu, Feb 6, 2020 at 8:19 PM<br>Subject: Re: [#445291] - Returns<br>To: &lt;[email-masked]&gt;<br><br><br>Hi Danish,<br><br>Thank you for getting in touch with us.<br><br>We are truly sorry to hear that our courier team failed to pickup the<br>items from you. This is surely not the experience we want our<br>customers to have when they shop with us. Our return and refunds are<br>always meant to be a hassle free process.<br><br>We can understand your frustration here. Please be assured as we have<br>now escalated this issue with our courier team and they will arrange a<br>pickup for your items. We have asked Aramex team to collected the<br>items on priority. For your reference tracking ID is 45664429204.<br><br>Please allow us some time to work and get this issue fixed for you. We<br>would really appreciate your patience and understanding here.
 <br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br><br><br>445291:1125156<br>
</div></blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/445291