Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 Feb 2020 07:06:52 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear team,</div>
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<div class="MsoNormal">Subjected  order  already  has been dispatched  to store -21036- cpr 2. As date on 08/02/2020.</div>
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<div class="MsoNormal">Kindly find the details  below.</div>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="1305" style="width:979.0pt;border-collapse:collapse">
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<div class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:12.0pt;color:black">ORDER NO</span></b></div>
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<div class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:12.0pt;color:black">Docket no</span></b></div>
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<div class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:12.0pt;color:black">Container</span></b></div>
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<div class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:12.0pt;color:black">Store code</span></b></div>
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<div class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:12.0pt;color:black">Store location</span></b></div>
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<div class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:12.0pt;color:black">Region</span></b></div>
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<div class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:12.0pt;color:black">no of package</span></b></div>
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<div class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:12.0pt;color:black">driver name</span></b></div>
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<div class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:12.0pt;color:black">HRMS NO</span></b></div>
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<div class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:12.0pt;color:black">VICHLE NO</span></b></div>
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<div class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:12.0pt;color:black">Shipped Date</span></b></div>
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<div class="MsoNormal" align="center" style="text-align:center"><b><span style='font-size:12.0pt;font-family:"Arial Rounded MT Bold",sans-serif;color:black'>Handover date</span></b></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;color:black">6462204388</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;color:black">646220438822999000</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;color:black">ECRYD369913</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;color:black">21036</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;color:black">Cpr2-CP - King Abdulla St</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;color:black">Conloc</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;color:black">RIYADH</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;color:black">RAZAk</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;color:black">106420</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;color:black">7-Feb-2020</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;color:black">8-Feb-2020</span></div>
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<div class="MsoNormal">Thanks </div>
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<div class="MsoNormal">Ganesh….</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Sagaya Suresh Kumar &lt;[email-masked]&gt;
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<b>Sent:</b> Sunday, February 9, 2020 9:52 AM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; Ksaclick&amp;collect Rydconloc &lt;[email-masked]&gt;; Riyadh Conloc. Outbound &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; [email-masked]; [email-masked]<br>
<b>Subject:</b> RE: [#451294] - Click &amp; Collect</div>
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<div class="MsoNormal">Dear Ganesh – Please check and update this order dispatch status
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Problem Statement:  Late Shipment</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order Date : 22 Jan 2020</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order ID:  ​6462204388<br>
Tracking ID: ​646220438822999991</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">Store ID: Lifestyle21036<br>
Assistance Required: Need urgent delivery to the store</span></div>
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<div class="MsoNormal">Regards</div>
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<div class="MsoNormal">Sagaya Suresh</div>
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<div class="MsoNormal">+966 565165997</div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, February 09, 2020 1:45 AM<br>
<b>To:</b> Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anwar Abdullah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Mushir Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#451294] - Click &amp; Collect</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Problem Statement:  Late Shipment</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order Date : 22 Jan 2020</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order ID:  ​6462204388<br>
Tracking ID: ​646220438822999991</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Store ID: Lifestyle21036<br>
Assistance Required: Need urgent delivery to the store<br>
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Issue Description: Customer placed an order on Jan 22 and till date the status in the Hybris is showing as 'Ready to Shipped'. Kindly arrange the delivery to the store asap.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Nikhil.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>451294:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/451294