Subject: Ticket Assigned - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 16 Mar 2020 06:11:11 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Click & Collect Dear,

order no. 9772627715

Kindly note that I have received a ruined product that had 4 batteries inside for a long time that had formed a corrosion and ruined the guitar, and this is not acceptable by any mean as this is a kid toy.

What happened is disgusting and unhealthy and waste of my time and money.

Calling the call center also was a very bad experience as at least out of curtsy you should come and replace the faulty product that I have received not asking me to go and return it to the shop and get a refund.

Kindly solve this issue as soon as possible, this was supposed to be a birthday gift which has ruined our day.

Regards,

Heba 
056 714 8002 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/531399