Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 15 Mar 2020 15:49:08 +0000

Hi Nikhil Bishnoi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           07:34 PM, 15th Mar                   Bot                   Hi again!           07:34 PM, 15th Mar                     User                    Track my shipment           07:35 PM, 15th Mar                   Nikhil                    Hi, Thank you for contacting us. My name is Nikhil.           07:36 PM, 15th Mar                   Nikhil                    Please provide me with the order number to check the details.           07:36 PM, 15th Mar                     User                    Hi, we missed you! We were unable to deliver your item on 2020-03-15 17:45:39 . We will re-attempt the delivery. Click to give feedback https://www.fareye.co/customer-interaction.html?+pYBcfOdqIFiNIeKR5ztow==#/ Stay Happy!)           07:37 PM, 15th Mar                     User                    Shipment # 6469607322           07
 :37 PM, 15th Mar                   Nikhil                    Thank you for the information. Please allow me a moment to check.           07:38 PM, 15th Mar                     User                    Sure           07:38 PM, 15th Mar                   Nikhil                    As per the system, I can see that the delivery is pending.           07:42 PM, 15th Mar                   Nikhil                    Please confirm your mobile number +966562271033?           07:42 PM, 15th Mar                     User                    Yes           07:42 PM, 15th Mar                     User                    shall I wait until tomorrow           07:44 PM, 15th Mar                   Nikhil                    The shipment is with the delivery team and they will contact you soon to schedule the delivery.           07:44 PM, 15th Mar                     User                    ok thanks           07:45 PM, 15th Mar                   Nikhil                    Is there anything else I may assist
  you with today?           07:46 PM, 15th Mar                   Nikhil                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:48 PM, 15th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/530092